Faqs

Q: This is my first time renting a storage unit. Can you help?

A: Absolutely! Our website is full of useful information to help you figure out the right way to go about renting a storage unit in Chicago, but we’re always here to help. Just call 872-225-0629, and one of our experienced representatives will answer all of your questions.

Q: One of my top priorities is to make sure my belongings are safe while in storage. Are there options available to make sure this happens?

A: Yes! Things like climate control and facility security will keep your belongings in great condition. In addition, some storage facilities have insurance, if you’re looking to cover all your bases.

Q: What is climate-controlled storage?

A: Storage units with climate control are essentially units with air conditioning and heating. The temperature in these units is typically kept between 55 and 75 degrees to make sure that weather-sensitive items aren’t damaged. In Chicago, this is often necessary since many items will be impacted by heat, cold, or humidity.

Q: What if I don’t know what unit size I need?

A: Start by looking at the visual aids we provide to get an idea of each unit size and what can fit into it. If you’re still unsure, don’t hesitate to call us. Just make sure that you’ve already taken inventory of what will be going into the storage unit so we can help you find the best unit size for your needs!

Q: How expensive will storing my belongings be?

A: This depends on several factors, including facility quality, facility location, unit size and features, access hours, and more.

Q: I’m moving to Chicago from out of town and have a moving truck. Will I be able to drive it into the facility to unload my things?

A: Drive-up access is what you’re looking for. Many facilities offer this feature, and you won’t regret taking the time to find one that does. Having the ability to drive up to your storage unit to unload and load items is a huge timesaver.

Q: How can ChicagoStorage.com save me money?

A: For starters, you can see the prices for all available units across the city right here on the website. That makes comparing prices simple so that you can identify a facility that fits within your budget. In addition, many facilities offer unique web specials that are only on ChicagoStorage.com, too!

Q: How do I know that my reservation was confirmed?

A: You will receive a confirmation email immediately after reserving. The email will include all of the information you need, including how to get in touch with us if anything changes, how to get in touch with the facility you’re renting from, and when and where you will be moving in.

Q: What if my plans change? What should I do?

A: Simply give us a call ahead of the move-in date. We will make any adjustments necessary to accommodate your changing plans.